Terms & Conditions

These Terms and Conditions govern your use of the Fabric service and website. By visiting the Fabric website you accept, and agree to, the content of these Terms and Conditions. We reserve the right to change the Terms and Conditions at any time and it is your responsibility to check regularly before ordering. This does not affect your statutory rights.

Our Details.

www.fabric.cc is a site operated by Cycling Sports Group UK (‘Fabric’, ‘our’, ‘we’ or ‘us’). Fabric products are distributed by Cycling Sports Group UK the trading name of IBD Bikes UK Ltd, which is registered in England and Wales under company number 06989977, VAT number GB976323592 and its registered office is at Vantage Way, The Fulcrum, Poole, Dorset, BH12 4NU. Fabric can be contacted in writing at the address above, by telephone on +44 1202 305835 or by email at office@chargbikes.com. The buyer (‘you’) shall mean any person, sole trader, partnership, business, body corporate or other entity detailed in the appropriate section of the sales invoice/order form and shall include all successors, heirs and assigns. Where a person deals entirely as a consumer, their legal rights shall remain unaffected. Any reference to you within these terms and conditions shall be as a consumer buyer. Privacy Policy. We do not store credit card details nor do we share customer details with any 3rd parties.

Use of the website.

The use of this website is subject to the following terms of use: The content of the pages of this website is for your general information and use only. It is subject to change without notice. Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law. Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements. This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions. All trademarks reproduced in this website, which are not the property of, or licensed to the operator, are acknowledged on the website. Unauthorised use of this website may give rise to a claim for damages and/or be a criminal offence. From time to time, this website may also include links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s). We have no responsibility for the content of the linked website(s). Your use of this website and any dispute arising out of such use of the website is subject to the laws of England, Northern Ireland, Scotland and Wales.

Website Availability.

We will do our utmost to ensure that availability of this website will be uninterrupted and that transmissions will be error-free. However, due to the nature of the Internet, this cannot be guaranteed. Access to the website may also be occasionally suspended or restricted to allow for repairs, maintenance or the introduction of new facilities and/or services. We will attempt to limit the frequency and duration of any such suspension or restriction.

Cookies.

Cookies are used on this shopping site only to keep track of the contents of your shopping cart once you have selected an item and to store delivery addresses when you register. What is a cookie? A cookie is a small text file which we transfer to your hard drive through your web browser when you visit our website or open certain emails. It enables our own system to recognise you when you visit our website again and improve our service to you. This information can be used to enhance the content of our website and make your use of it easier. For more information about cookies please visit www.allaboutcookies.org. Unless you have adjusted your browser setting so that it will refuse cookies, our system will issue cookies when you log on to our site. Three types of cookie may be used during your visit to www.eushop.chargebikes.com: • eushop.chargebikes.com session cookies – Which allow the site to ‘remember’ content from page to page (for example the shopping basket function) and are deleted after each visit. • eushop.chargebikes.com persistent cookies – Which are saved on your computer for a fixed period (usually a year or longer) and are not deleted when the browser is closed. Persistent cookies are used where we need to know who you are for more than one browsing session. An example of when we might use these cookies would be to store your preferences, so that they are remembered for the next visit. Persistent cookies are not deleted after each visit. • Third party cookies – Which are used by our partners, for example, to help us measure site visitors. How to control or delete cookies? For instructions on how to control or delete cookies from your computer please visit http://www.aboutcookies.org (English only).

Privacy Policy.

This privacy policy sets out how Cycling Sports Group UK uses and protects any information that you give Cycling Sports Group UK when you use this website. Cycling Sports Group UK may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. Should we ask you to provide certain information by which you can be identified when using this website, you can be assured that it will only be used in accordance with this privacy statement. We may collect the following information: • name. • contact information including email address. • demographic information such as postcode. • other information relevant to customer surveys and/or offers. We require this information to understand your needs and provide you with a better service, and in particular for the following reasons: • Internal record keeping. • We may use the information to improve our products and services. • We may periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided. • From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone, fax or mail. We may use the information to customise the website according to your interests. • Security. We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

Links to other websites.

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.
Electronic Communication.

When you send emails to us, you are communicating with us electronically. We will, in turn, communicate with you by e-mail or by posting notices on the website. For contractual purposes, you consent to receive communications from us electronically and you agree that all agreements, notices, disclosures and other communications that we provide you electronically satisfy any legal requirement that such communications be in writing, unless mandatory applicable laws specifically require a different form of communication.

Copyright Notice.

All content included on the website, such as text, graphics, logos, button icons and images are the property of IBD Bikes UK Ltd and is protected by UK and international copyright, author’s rights and database right laws. The compilation of all content on this website is the exclusive property of IBD Bikes UK Ltd and is protected by UK and international copyright and database right laws.

Reviews, Comments, Communications and Other Content.

We encourage you to leave reviews, comments and product questions on our website. We regularly monitor this content and we reserve the right to remove, reject or edit it at any time. When submitting information to our website as a review, product question or customer comment you understand that what you have submitted is not copyright protected and you are permitting its appearance on the Fabric website. We reserve the right not to post your review if it contains any of the following types of content or violates other guidelines: • Obscenities, discriminatory language, or other language not suitable for a public forum • Advertisements, ‘spam’ content, or reference to other products, offers, or websites • Email addresses, URLs, phone numbers, physical addresses or other forms of contact information • Critical or spiteful comments on other reviews posted on the page or their authors. You agree that the rights you grant above are irrevocable during the entire period of protection of your intellectual property rights associated with such content and material. You represent and warrant that you own or otherwise control all of the rights to the content that you post; that, as at the date that the content or material is posted: the content and material is accurate; and use of the content and material you supply does not breach any applicable policies or guidelines and will not cause injury to any person or entity (including that the content or material is not defamatory). You agree to indemnify Fabric for all claims brought by a third party against us, arising out of (or in connection with) the content and material you supply except to the extent that any liability arises from our failure to properly remove the content when it is notified of the illegal nature of the content arising out of, or on the grounds of, or originating from the content that you have communicated to us.

Our Contract.

Your order is an offer to Fabric to buy the product(s) in your order. When you place an order to purchase a product from Fabric, we will send you an e-mail confirming receipt of your order and containing the details of your order. This e-mail is acknowledgement that we have received your order, and does not confirm acceptance of your offer to buy the product(s) ordered. We only accept your offer, and conclude the contract of sale for a product ordered by you when we dispatch the product to you and send e-mail confirmation to you that we have dispatched the product to you. If your order is dispatched in more than one package, you may receive a separate Dispatch Confirmation E-mail for each package, and each Dispatch Confirmation E-mail and corresponding dispatch will conclude a separate contract of sale between us for the product(s) specified in that Dispatch Confirmation E-mail. Your contract is with Cycling Sports Group UK.

Product Details.

Published product details, specifications and suitability information is the best available at the time. We shall not be held responsible for the accuracy of any advice given regarding the suitability (or otherwise) of any item. If you have ordered an item that has an unsuitable product description we will remedy this by providing you a full refund upon the return of the item. Please see ‘Returns Policy’ for details. While we work to ensure that product information on our website is correct, actual product packaging and materials may contain more and different information to that displayed on our website. Ingredients may also change. All information about the products on our website is provided for information purposes only. We recommend that you do not rely solely on the information presented on our website. Please always read labels, warnings and directions provided with the product before use. Occasionally we find ourselves having to withdraw an item because it has become obsolete or has been discontinued. If you have placed an order for an item that has been made obsolete we will inform you as soon as possible and offer you an alternative if one is available.

Product Availability / Estimated Delivery Times.

We do our best to ensure availability of all advertised products and endeavour to despatch all parts within the quoted time. If there is a delay we will inform you of this via email and the product will be despatched as soon as it is available. If you have ordered multiple items they may arrive separately. If any products you order turn out to be unavailable, we will advise you of this via email and you will not be charged for these products. You have the right to cancel delayed orders at any time, just contact office@fabric.cc with your order number. Please note that unless otherwise stated on the website, delivery estimates are just that. They are not guaranteed delivery times and should not be relied upon as such. We have no liability to you for any delay in the delivery of products ordered. We will do our best to get all orders sent out as quickly as possible.

Your personal information.

We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. You may request details of personal information which we hold about you under the Data Protection Act 1998. A small fee will be payable. If you would like a copy of the information held on you please write to Cycling Sports Group UK, Vantage Way, The Fulcrum, Poole, Dorset, BH12 4NU If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible, at the above address. We will promptly correct any information found to be incorrect.